H-E-B, L.P.

Manager of Software Engineering (Productivity Tools & MDM) San Antonio, TX

ID
2024-139466
Job Locations
US-TX-San Antonio
Category
Digital
Job Type
Full Time
Department
FT-Service Desk SA-EX

Responsibilities

H-E-B Digital is seeking new team members (Partners)! Since our inception, we’ve been investing heavily in our customers’ digital experience, reinventing how they find inspiration from food, how they make food decisions, and how they ultimately get food into their homes. This is an exciting time to join H-E-B Digital, and we’re hiring across the stack: front-end web and mobile, full-stack, and backend engineering. We’re using the best available technologies to deliver modern, engaging, reliable, and scalable experiences to meet the needs of our growing audience. Our digital solutions are growing in popularity and adoption—like Curbside and Home Delivery—so you’ll get the opportunity to define the user experience for millions of customers and hundreds of thousands of Partners. If you’re someone who enjoys taking on new challenges, working in a rapidly changing environment, learning new skills, and applying it all to solve large and impactful business problems, we want you as part of our team.  

 

Our Partners thrive The H-E-B Way. In the Manager of Software Engineering, Productivity Tools & MDM role, that means you have a... 


HEART FOR PEOPLE... you have a passion for mentorship and guidance, and love for the direct person-to-person interactions that create strong bonds between teams 
HEAD FOR BUSINESS... you have an ownership mentality and a consistent track record of timely delivery of high-quality software 
PASSION FOR RESULTS... the ability to guide the discussion, remove roadblocks, and provide guardrails for your team as they identify challenges and propose solutions 

 

Overview 

The Productivity Tools & MDM team is seeking an experienced Engineering Manager that has a software development mindset to help drive and mature our Productivity Tools & MDM products. This Manager’s efforts will result in improving our provisioning and MDM experience by leveraging custom code and scripts to automate onboarding, user management, configurations & operations. We are looking for a driven leader to help build out tooling and applications to promote self-service and repeatability.  

As a Manager, Productivity Tools & MDM you'll raise up your team, helping develop individual careers and achieving goals, addressing common team problems, coaching, and mentoring the engineers, technical specialists, and analysts on your team. You will lead a skilled, highly motivated team that supports, maintains, and improves the Microsoft 365 and Mobile Device Management environments at H-E-B, ensuring optimum operational reliability and secure workload execution, while offering a streamlined experience to all Partners that leverage these tools.  You'll work closely with Partners across H-E-B in the corporate, store, and warehouse space to provide high-quality, repeatable technology delivery and support. You'll provide leadership across all aspects of the Agile development lifecycle as a Productivity Tools & MDM Product Owner to maintain a high bar for technology, people, and process.  

 

Who you are 

  • You have 4+ years of experience working in a Software Engineering and Support organization 
  • You have 2+ years of experience managing software engineers  
  • Proven track record in leading a team to ship features and products 
  • A background in Microsoft 365 and Mobile Device Management - the ability to understand the team’s technical challenges is the key to success 
  • Oversee the design and development of RESTful APIs along with documentation, testing and monitoring mindset
  • You have an expert understanding of development Agile methodologies and processes 
  • You have a customer mindset and proven experience guiding Engineering teams to deliver products that meet customers where they are 
  • You have a bias to solve problems with code, ensuring computers do the repeated work and humans do the interesting work 
  • You are adept in knowledge of system architecture and design patterns 
  • You proactively communicate information that is timely, accurate, and catered to the audience 
  • You have a passion for growing others and regularly celebrate success 
  • You understand that clear is kind and establish fast feedback loops with teammates and peers 
  • You approach problem-solving holistically and consider solutions through a combination of technology and processes 
  • You can work as a Product Owner mentality in delivering and meeting customer satisfaction 

What You'll Do (Management, Design & Development) 

  • Recruit, hire, and directly supervise a high-performing team of engineers working in the Public Cloud space 
  • Coach / mentor others in engineering techniques, processes, and new technologies; enable others to succeed; empower team members to be autonomous, fast, and effective 
  • Manage all HR responsibilities for your team, including pay planning, promotions, expenses, and leave 
  • Understand / foster the value of radical candor when having 1:1 conversation 
  • Lead large initiatives within the team, including technical design and delivery of complex features, ensuring the impacts are Fast, Reliable, Observable, Secure and Easy 
  • Celebrate wins and eliminate blockers, communicating effectively to appropriate stakeholders throughout 
  • Develop technical roadmaps and lead engineers across one or more squads to deliver initiatives; apply your understanding of fundamentals of the business to ensure technical roadmap aligns with business opportunities 
  • Recommend improvements to overall application system design, architecture, security, scalability, reliability, and performance 
  • Identify ways to improve codebases, solutions to complex problems; effectively propose paths forward to drive outcomes 
  • Recommend changes to processes and tools at the group / department level based on industry standards, patterns, and practices 
  • Diagnose / troubleshoot extremely complex issues 
  • Iterate toward a seamless, repeatable onboarding experience for Engineers on your team and beyond 

Who We Are 

H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $26 billion 

We hire talented people (116,000+ Partners), and give them autonomy to be creative in how they impact the business 

We're a Partner-driven company with a Bold Promise--Because People Matter 

We embrace Diversity and Inclusion as core values, and support them with thriving company-wide programs 

We're a truly original Texas-based company that created the Spirit of Giving to help Texas communities every day 

Once eligible, our Partners become Owners in the company. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Retailing Company 

 

Hiring in San Antonio!

DEVS3232

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