H-E-B Digital is seeking new team members (Partners)! Since our inception, we’ve been investing heavily in our customers’ digital experience, reinventing how they find inspiration from food, how they make food decisions, and how they ultimately get food into their homes. This is an exciting time to join H-E-B Digital, and we’re hiring across the stack: front-end web and mobile, full-stack, and backend engineering. We’re using the best available technologies to deliver modern, engaging, reliable, and scalable experiences to meet the needs of our growing audience. Our digital solutions are growing in popularity and adoption—like Curbside and Home Delivery—so you’ll get the opportunity to define the user experience for millions of customers and hundreds of thousands of Partners. If you’re someone who enjoys taking on new challenges, working in a rapidly changing environment, learning new skills, and applying it all to solve large and impactful business problems, we want you as part of our team.

Our Partners thrive The H-E-B Way. In the Software Engineer II (Systems Design & Delivery) job, that means you have a...

HEART FOR PEOPLE... you're willing to provide support to junior developers
HEAD FOR BUSINESS... you have the skills to effectively deliver code solutions / features
PASSION FOR RESULTS... you can produce quality results with little direct supervision

What you'll do (Design & Development)

• Works on defined technology projects / tasks with occasional guidance
• Writes production-ready code and tests that meet acceptance criteria, are easily testable, documented, easily understood by other developers, and account for edge cases, security and errors.
• Creating, configuring, and supporting build and deployment pipelines.
• Capable of on-call support, debugging, and troubleshooting moderately complex issues within team services. May seek guidance from more senior engineers for more complex issues.
• Grows technical skills and experience, starting to lead small initiatives independently.
• Able to collaborate across teams, learning how to influence within the team, and serve as mentor for more junior engineers.
• Recommends changes to processes and tools at the team level based on industry standards, patterns, and best practices
• Able to navigate more complex work that may span multiple systems.
• Able to partially diagnose problems that occur around the scope of work in which they operate
• Ensures stories are appropriately sized for accurate estimation, continuous integration, and incremental delivery with help from the team.
• Seeks out and defines work. Understands and acts according to task prioritization.
• Identifies and communicates dependencies and blockers within the team. Escalates any blockers, or delays to their team daily.
• Able to manage appropriate amount of work and works with teammates both to ensure they understand priority and urgency, and to deliver upon them accordingly. Contributes to root cause analysis and gives input on how to remediate future issues.
• Able to quickly identify who needs to be engaged to help resolve an issue and escalate issues when appropriate.
• Learns to implement effective system monitoring
• Contribute to overall system design, architecture, security, scalability, reliability, and performance of applications
• Collaborates with external technical teams to ensure timely, high-quality solutions; engages with shared services teams and vendors
• Provide accurate work estimations; meet delivery expectations with tight time windows
• Help create technical documentation / training for system enhancements and test scenarios
• Stay available to provide support during escalation of incidents
• Assist with documentation and closure of follow-up action items from significant incidents and recurring incidents
• Assist with proposed Custom Development, COTS, SaaS, and cloud-based solution technical reviews

What are the Perks?

• A robust Benefits plan with coverage starting Day One
• Dental, vision, life, and other insurance plans; flexible spending accounts; short term / long term disability coverage - Partner Care Team, for any time you have healthcare or coverage questions
• Telehealth offers 24/7 access to board-certified doctors by phone
• Partner Guidance allows free counselor visits
• Funeral leave, jury duty, and military pay (subject to applicable law)
• Maternal / paternal leave for new parents, including adoptions
• 10% off H-E-B brand products in-store and online
• Eligibility to participate in 401(k)
• Opportunity to become a “Partner-Owner” after 12 months

Who We Are

H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $25 billion
We hire talented people (109,000+ Partners), and give them autonomy to be creative in how they impact the business
We’re a Partner-driven company with a Bold Promise – Because People Matter
We embrace Diversity and Inclusion as core values, and support them with thriving company-wide programs
We’re a truly original Texas-based company that created the Spirit of Giving to help Texas communities every day
Once eligible, our Partners become Owners in the company. “Partner-owned” means our most important resources— People—drive the innovation, growth, and success that make H-E-B The Greatest Retailing Company

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