H-E-B, L.P.

Cooking School Manager

ID
2024-117376
Job Locations
US-TX-Fort Worth
Category
Central Market
Job Type
Full Time
Department
CM FT Worth Cooking School

Responsibilities

Central Market is currently seeking an individual with solid analytical, communication, and interpersonal skills to provide our customers with an exceptional cooking class experience by practicing new techniques, expanding their repertoire, and improving their confidence in the kitchen. The Cooking School Manager will oversee all Cooking School operations and instructors.

Responsibilities:
- Majority of the time spent using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engage in resolving Partner-related matters
- Oversee entire Department operation to ensure superb product and customer service
- Develop and lead a cooking school instructor team to provide customer service at the highest level in all areas
- Assure product delivered to customers is of optimum quality
- Effectively promote services/products provided by Central Market to maximize sales
- Maintain a high degree of product knowledge
- Ensures that all government and company regulations and standards for product freshness, safety, refrigeration and sanitation are met
- Works to achieve set department budget that contributes to the stores long range goals
- Monitor and manage product, labor, and wrap expenses to ensure budget requirements
- Ensure highest level of quality and presentation in products and services
- Responsible for employment interviews, performance appraisals and Partner feedback
- Trains and develops Partners
- Responsible for writing departmental schedules
- Provide superlative customer service
- Must be able to work flexible shifts

Requirements:
- Proven leadership experience
- Ability to develop and deliver sound recommendations
- Passion for food
- Detail oriented
- Proficiency on computer systems
- Excellent interpersonal and communication skills
- Value diversity
- Ability to handle stressful situations
- Analytical skills
- Organization and planning skills
- Ability to prioritize and handle multiple tasks
- Ability to delegate effectively
- Proven ability to develop teams

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